The second-hand marketplace Users Express Frustration Regarding Size Changes
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
This online marketplace has revised its size classifications for women's and children's clothes but did not contact every member regarding the update.
Social Media Backlash
Numerous buyers and vendors have taken to social media saying Vinted listings now show a modified sizing category compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with other platforms.
It has advised users to review their products and manually change the size where appropriate, resulting in member annoyance.
Sizing System Updates
Earlier, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
A different user, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she explained.
Service Background
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification to its shipping options after backlash from users.
